Shipping policy

We offer shipping to: Finland, Netherlands, Belgium, Austria, Norway, Sweden, Germany, Switzerland, Denmark and United-Kingdom. Regardless of your location, we strive to deliver our products to you in a timely manner.

1.Shipping Methods and Timelines

1.1. Order Processing Time: Once your order is received and payment is confirmed, we will process it within five business days. Please note that processing times may vary depending on the availability of the product and any customization or personalization requests.

1.2. Shipping Methods: We work with reputable shipping carriers to ensure reliable delivery of your order. The available shipping methods may vary depending on the destination and the weight or size of the package. The shipping methods we offer include Standard Shipping.

1.3. Estimated Delivery Time: The estimated delivery time depends on the shipping method chosen and the destination. Estimated delivery times for each shipping method are as follows: Standard Shipping: 3 to 14 business days depending on destination. Please note that these are estimated delivery times, and actual delivery times may vary due to factors beyond our control, such as customs clearance procedures, local holidays, or unforeseen delays.

2,Shipping Costs

2.1. Domestic Shipping (Within Finland): We offer free shipping for orders which value is over 150 euros within Finland

2.2. International Shipping: Shipping costs for international orders are calculated based on the destination, package weight, and shipping method selected. The shipping cost will be calculated and displayed during the checkout process before you complete your purchase.

3.Customs and Duties

3.1. International Orders: Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the product or shipping prices. It is recommended to check with your local customs office for more information on potential charges before placing an order.

3.2. Customs Declaration: We are required to accurately complete a customs declaration for all international shipments. The declared value will be the total value of the products purchased. We cannot mark packages as gifts or declare a lower value to bypass or minimize customs duties or taxes.

4. Order Tracking

Once your order has been shipped, we will provide you with a tracking number and instructions on how to track your package. You can use the tracking number on the carrier's website to monitor the progress of your shipment. Order Issues and Delays In the event of any issues or delays with your order, such as lost packages or damaged items during transit, please contact our customer support team as soon as possible. We will work diligently to resolve the issue and assist you in tracking down your package or arranging a replacement if necessary.

5. Payment Service Provider
 
Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact the website the payment was made to.
 
Paytrail Plc
Innova 2
Lutakonaukio 7
40100 Jyväskylä
Business ID 2122839-7
paytrail.com/en/consumer/information-about-paying

Contact Us If you have any questions or need further assistance regarding our shipping policy, please contact our customer support team at info@revisedshop.com.